Privacy Policy
Effective Date: May 22, 2023
Delomwood Psychiatry (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal and health information. This Privacy Policy explains how we collect, use, and protect information when you visit our website or use our services.
Our services are provided to patients located in Texas and Arizona, United States. By using our website or contacting our clinic, you agree to the practices described in this Privacy Policy.
Important Notice:
Some information you provide to us may be considered Protected Health Information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA). PHI is protected under HIPAA regulations, and we follow strict standards to protect your health information.
If there is any conflict between this Privacy Policy and applicable healthcare privacy laws such as HIPAA, the legal requirements will apply.
1. Information We Collect
We may collect different types of information when you use our website or contact our clinic.
Information You Provide Directly
When you contact us, request an appointment, or complete forms on our website, we may collect information such as:
- Full name
- Email address
- Phone number
- Address
- Insurance details
- Health-related information necessary for medical care
- Messages or information you submit through contact forms
This information helps us respond to your inquiries and provide appropriate healthcare services.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
- IP address
- Browser type and device information
- Pages visited on our website
- Date and time of visits
- Website usage data
We may use cookies and similar technologies to improve website functionality and understand how visitors interact with our site.
2. How We Use Your Information
The information we collect may be used to:
- Provide mental health and psychiatric services
- Respond to your inquiries or appointment requests
- Improve the quality and performance of our website
- Communicate important information related to your care
- Maintain medical records as required by law
- Ensure the security and proper functioning of our services
\We only use personal information for legitimate healthcare and operational purposes.
3. Sharing of Information
We respect your privacy and do not sell your personal or health information.
However, we may share information in certain situations, including:
Healthcare Operations
Information may be shared with authorized healthcare professionals involved in your treatment or care coordination.
Service Providers
We may work with trusted third-party vendors who assist with services such as:
- Appointment scheduling systems
- Website hosting
- Secure communications
- Billing or administrative support
These providers are required to protect your information and may only use it to perform services on our behalf.
Legal Requirements
We may disclose information if required to comply with:
- Legal obligations
- Court orders or subpoenas
- Government regulations
- Protection of patient safety or public health
4. Protection of Your Information
Delomwood Psychiatry takes reasonable security measures to protect your personal and health information from:
- Unauthorized access
- Loss or theft
- Misuse
- Disclosure or alteration
We follow security practices consistent with healthcare industry standards and HIPAA requirements. However, no online system can guarantee 100% security.
5. Cookies and Website Tracking
Our website may use cookies or similar technologies to improve user experience and analyze website performance.
You can choose to disable cookies through your browser settings, although doing so may affect certain features of the website.
6. Third-Party Links
Our website may include links to third-party websites for informational purposes. We are not responsible for the privacy practices or content of those external websites.
We encourage you to review the privacy policies of any third-party sites you visit.
7. Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal information
- Request corrections to inaccurate information
- Request deletion of certain personal data where permitted by law
To request any privacy-related action, please contact us using the email provided below.
8. Children's Privacy
Our services are not intended for individuals under the age of 18 without parental or guardian involvement. We do not knowingly collect personal information from minors without appropriate consent.
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
Any updates will be posted on this page with a revised Effective Date.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Delomwood Psychiatry, PLLC.
Email: info@delomwoodpsychiatry.com
Or at:
Privacy Officer
Delomwood Psychiatry
1341 West Mockingbird Lane Suite 600W Dallas, TX 75247